A couple months ago, the family and I ate at Senior Wieners, in Sioux Falls. As they had recently opened, they had a few kinks to work out, and after the article, one of the managers emailed me to invite me to come again sometime to see how things were now. I decided to do so but not tell them, sort of a ghost critique, if you will. I was both excited and disappointed by a few things.
First of all, they did something new and have a board advertising the top 10 hot dogs with condiments ordered. I think that for the indecisive customer, this would be really helpful, not only to ensure they are in their comfort zone, food wise, but also if they feel like trying something new! My husband had the “Reuben Style” and I decided to customize mine personally to see how well, the counter person handled it. Last time, I had a hard time with the counter workers, so it was really for me to test out whether service had improved or not.
My husband loved his “Reuben Style” hot dog and i must admit, it was pretty tasty. The sauerkraut was fresh, the bun and dog both delicious, and the other toppings on it, also good. I really liked that they let him decide the amount of dressing he wanted on it. We both have particular tastes to how “wet” we like our sandwiches or hot dogs.
I ordered my own hot dog with jalapenos, spicy relish, signature sauce, banana peppers, and a few other fresh items. The counter worker was very honest with me about how fresh the items were. They also lowered the plastic “wall” between the counter and the customer, making it easier to speak at a normal tone of voice. Our counter worker was very polite and I saw other workers busily taking out garbage, wiping tables, and refreshing items on the condiment bar. Those are always big factors for me. So often, eating out, especially at fast food establishments, you get to worry about the cleanliness and freshness, so to see people hard at work on those aspects really comforted me.
There were two draw backs. First, our waffle fries. Last time I mentioned out “potato chip fries” were soggy, cold, and stale. It was the same with our waffle fries. They keep these items under warming lights in a large tray, which is dismal, if you ask me. I like to see fresh fries, hot out of the fryer. As a little test, my husband took our basket back to see if we could get a new order.
This is where we hit our second drawback. Senior Weiner’s only had one counter worker that day. Despite seeing two managers and several other workers, no one else came to the counter to see what my husband needed. The counter worker was busy with a large order for a family of six, so rightfully, he may not have noticed my husband. However, several other workers did notice and walked straight by without offering their help.
It was actually the guy who came in to mop floors who finally came over and asked if my husband needed anything. However, he got someone right away, and they were courteous and prompt about the exchange. I’d like to see there be more than one counter worker, even on “slow” days and I’d love it if they made your fries fresh to order.
My own food was also really fantastic. The spicy relish I ordered was out of this world. My condiments were fresh and as always, I loved their signature sauce. When we got fresh waffle fries, they weren’t stand out spectacular but they were good. They were really lacking in seasoning. I’d like to see them move away from packets of salad dressings. Squeeze bottles are fresher and you can still control your amount of sauce you want. Plus, honestly, it seems that packets of dressings would be more expensive than larger quantities that you can refill squeeze bottles with.
Overall, again I’d recommend Senior Wieners for easy, affordable, and quality fast food. Because they are local, I really hope the business thrives through steady Sioux Falls area patronage. They are kitschy, fun, and very good food. Enjoy soon with your own family!